01— Live conversation
Live chat
For quick questions and clarifications that can't wait. Our team is online during business hours and responds within minutes.
- →Quick questions
- →In-platform guidance
- →Urgent issues
Reply in 2 — 5 minutes
Questions, feedback, or help with planning? We respond within 24 hours on business days. For urgent matters, give us a call.
Channels of support
Pick the channel that fits your question. Whichever you choose, you get the same level of care and concrete answers.
For quick questions and clarifications that can't wait. Our team is online during business hours and responds within minutes.
For topics that need context, attachments, or a conversation tracked over time. We reply within 24 hours on business days.
Call us when you need a personal consultation or a longer discussion. Easy scheduling in 15-minute slots.
Frequently asked
Before reaching out, take a look — many answers are already here, written plainly, without jargon. If you don't find what you're looking for, we're a message away.
Create a free account, pick your role (bride or vendor), and complete a basic profile. Within minutes you'll have access to all planning tools: timeline, budget, guest list, and vendor search.